Le Champagne Alain NAVARRE has always paid particular attention to the security and protection of its customers' and users' personal data. This Data Protection Policy has been drawn up to inform you of the conditions under which le Champagne Alain NAVARRE collects and protects your data. We invite you to read it in full.

This document may evolve over time; please check it regularly.

Using our website implies your acceptance of our "Data Protection Policy." For any comment or complaint, please use the designated form.

 

Definitions

Personal Data

Personal data refers to any information relating to a physical person allowing direct or indirect identification.

Visitor

The term "visitor" refers to an anonymous visit to the website without authentication.

Authenticated User

The term "user" refers to authenticated users having a personal account on our website.

GDPR

The term "GDPR" refers to the "General Data Protection Regulation" defining rights and obligations regarding the collection and protection of personal data (EU Regulation No. 2016/679 of 27 April 2016).

Data Controller

The Data Controller under the GDPR is le Champagne Alain NAVARRE

Data Protection Officer (DPO)

Given the required expertise and the specific nature of the internet, le Champagne Alain NAVARRE appoints the company Enovanet as "DPO" to ensure compliance with GDPR regulations and to handle any requests on the matter.

Contact: ENOVANET - 4 place des Etats-Unis - 02400 CHATEAU-THIERRY
Phone: 03.23.82.32.64

CNIL

The term "CNIL" refers to the "Commission Nationale de l’Informatique et des Libertés," an independent administrative authority in charge of ensuring the respect of data privacy laws. Among other duties, it oversees the implementation of GDPR.

What data do we collect?

Depending on the level of interaction between you and our website, we collect two types of data: "anonymous" data and "personal" data.

Personal Data Collected

Certain services offered on the website require the collection of personal data. This is the case, for example:

When creating a Personal Account, the recorded data is used to manage your authentication, grant you access to the private pages of the website, and to the different associated services.

When placing an online order, the data collected is necessary for the proper execution of the contract and to meet legal obligations (ensuring delivery, issuing invoices, etc.).

Required fields are marked with an asterisk (*) in the registration forms. If you do not fill these fields, we will not be able to process your request.

Other fields are optional and help improve our services to users.

Anonymous Data Collected

We also collect anonymous data about visits, such as: screen size, device type, pages visited, etc. This is done using cookies (small text files stored on your computer).

This data is collected anonymously and used for statistical analysis to improve our services and to ensure the security of our website. No personal data is recorded during this process.

You can accept or refuse the use of these cookies at any time through your browser settings. However, some services might not work properly if cookies are disabled.

We also use "Google Analytics" to measure website audience. Le Champagne Alain NAVARRE does not control the cookies used by Google and invites you to review Google's Privacy Policy for more information.

Social Networks

Enabling social network cookies (e.g., "Like" button) allows those networks to analyze your interests. Le Champagne Alain NAVARRE does not control these cookies and invites you to visit the respective platforms to learn how your information is used.

Means of Communication

In the course of its activities, le Champagne Alain NAVARRE uses email communication services. As such, you may receive:

- Emails necessary for the smooth running of the business relationship (order acknowledgments, delivery notifications, responses to messages, etc.).

- Informative emails about our activities (event announcements, new products, etc.). In this case, you can unsubscribe at any time via the "unsubscribe" link provided in each email, or you can contact our DPO directly to unsubscribe.

Access and Correction Rights

As an identified user, you have the right to access and correct your personal data. You can also request account deletion or request to receive your data in a usable digital format.

You can exercise these rights directly on the website via the "My Account" page after authentication or by contacting our DPO through the designated form.

In case of account deletion request, before actual deletion, necessary data will be archived and retained for the legally required period (see Retention Periods).

Security and Protection

From the beginning, le Champagne Alain NAVARRE has placed great importance on protecting your data and securing its website. To this end, le Champagne Alain NAVARRE has implemented measures guaranteeing a high level of protection.

Securing Communications

All exchanges between your computer and our website are encrypted via HTTPS/SSL protocol, preventing exploitation during transfers (indicated by the padlock icon in your browser's address bar).

During payments, banking details are encrypted and transmitted in an unintelligible form to servers capable of decrypting them.

Protection of Personal Data

All your personal information is transmitted in encrypted form. Sensitive data like passwords are encrypted and stored only in encrypted form using "non-reversible asymmetric encryption."

You are the only one who knows your credentials. In case of loss, a procedure is available to reset your login details.

User Responsibility

As an authenticated user with a personal account on our website, you are responsible for maintaining the confidentiality of your account access. Le Champagne Alain NAVARRE declines all responsibility in case of misuse resulting from the loss of access confidentiality.

Password strength depends on its length. We recommend using passwords longer than 8 characters, preferably a phrase.

Preventive Monitoring

To prevent unauthorized access to our systems, we have implemented automated preventive monitoring. Any "non-compliant" access triggers an immediate alert.

Technical and Administrative Access to Data

Administrative and technical access to data is strictly reserved to au Champagne Alain NAVARRE and its direct subcontractor "Enovanet," mandated by le Champagne Alain NAVARRE for GDPR compliance.

All authorized personnel with access to personal data have explicitly signed contracts to ensure and maintain confidentiality.

Data Recipients

Le Champagne Alain NAVARRE is the sole recipient of the collected data.

No data is transmitted or sold to third parties for any reason, except upon request from legal or judicial authorities.

No data is transferred or stored outside the European Union.

Data Retention Period

Data retention and archiving periods comply with legal requirements or CNIL (French Data Protection Authority) guidelines. Retention periods for data collected by le Champagne Alain NAVARRE are as follows:

Data Type	Retention Period
Anonymous cookie	Maximum 1 year, or until you delete them.
Newsletter subscription	Until you exercise your right to opt-out via the "Unsubscribe" link provided.
Messages sent via website forms	Stored for the duration necessary to process your request and archived for a maximum of 5 years after the last contact.
Customer account information	Up to 3 years after the end of the commercial relationship or your request for account deletion.
Commercial document creation information	Legal duration of 10 years (Commercial Code).

Beyond these periods, data may be aggregated and anonymized for statistical purposes.

Subcontracting

Le Champagne Alain NAVARRE uses the professional skills of its direct subcontractor "Enovanet" to ensure the security of the Website and the protection of collected data. They are bound by a confidentiality contract and operate under the authority of the data controller le Champagne Alain NAVARRE.

Complaint

For any request concerning our Data Protection Policy or the application of GDPR, please send your request using the dedicated form below.

You can also send your request by post to the following address:

Data Protection Officer (DPO)

ENOVANET - 4 place des Etats-Unis - 02400 CHATEAU-THIERRY (Phone: 03.23.82.32.64).

Data Controller

Champagne Alain NAVARRE - 14 rue de la MarnePressoir "Le Florentin"
- 02850 PASSY SUR MARNE
Phone: +33.3.23.70.35.12

Depending on the nature of the request, proof of your identity may be required before fulfilling your request.

 

You also have the right to contact the Commission Nationale de l’Informatique et des Libertés (CNIL) 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, for any complaint regarding the processing of your personal data.